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Integrated Solutions For Food Service Establishments

The food service industry has a high sensitivity towards pests and a zero tolerance to pest activity, both at the front of the house, where food is served and the back of the house where the food is prepared. One pest is enough to damage your reputation and cause long lasting damage for any food business.

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Comfort is another aspect related to the restaurant business, where nuisance pests like flies are not only irritating but also a sign of poor sanitation.  Rentokil Boecker® addresses infestation problems with bespoke pest management programs.  You can also highlight your commitment to health and safety with our range of hygiene solutions, showing your customers that your business takes hygiene seriously.

Just like a memorable meal is served with the correct beverages and sides, our pest and hygiene solutions are complemented by our food safety and germ control solutions that reduce your reputational risk and provide you with peace of mind.

Safeguarding The Food Service Industry From Costly Risks

Our comprehensive solutions help restaurants, hotels and other food service providers comply with legislative and audit requirements. Trust the experts to help you comply and mitigate your reputational risk with our pest control, hygiene, germ control and food safety programs. As guests demand higher standards, a holistic approach helps your business meet evolving customer needs.

Rentokil Boecker’s® solutions are designed to protect customers and enable them to stay in control:

Effective germ control for healthier indoor air quality

The Infection Control Plan™ (ICP™) is an on-site service designed by Rentokil Boecker® to safely and effectively eliminate all microorganisms and provide a long term sanitised environment for working and living.

Tailored Integrated Pest Management™ Programme

Rentokil Boecker® implements comprehensive Integrated Pest Management™ programmes to meet individual customer site needs, mitigate potential pest infestations and eventually save business costs in the long run. All while eliminating all health risks associated with having pesky pests around.

Guaranteed food safety compliance

Maintaining good personal hygiene standards for all food handlers is vital to ensure food safety at your premises. Rentokil Boecker® has developed a range of solutions to support better hand hygiene practices, aid food safety compliance and to protect the health of staff and customers.

Enabling consistency across all customer sites

With expertly trained operators across the Middle East and North Africa, we provide consistent solutions across your sites, while working to rigorous Standard Operating Procedures that support local laws and regulations to agreed Service Level Agreements.

Effective solutions that support cost control

Our tailored customer framework agreements provide you with cost efficiencies, and ensure consistent protection and service levels across your entire estate; all while mitigating the risks that impact your reputation and revenue.

Integrated hygiene services

We provide a tailored approach to providing better hand, surface and air hygiene solutions to protect and prevent illness. Our experts will assess your hotel and advise how and where hygiene solutions should be provided to maximise usage and protection.

Germ Control ICP™ Service

The Infection Control Plan™ has proven its effectiveness based on four well-defined steps, implemented through the service programme; Inspect and Diagnose; Recommend; Disinfect; Continuous followup and lab testing

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Fly control solutions

Effective and environmentally conscious fly control solutions to proactively prevent the risk and impact of costly infestations

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Food safety consultancy and training

Our certified food safety consultants will inspect your premises, recommend training courses for your team and set the plan to guide you step by step towards your international food safety management system compliance and certification

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Integrated Pest Management (IPM)

Rentokil Boecker® employs a five-stage approach to pest control, focusing on strategic preventative measures rather than a tactical reactive programme

Design And Construction

Pest control starts with the design and construction of the building; the internal and external layout as well as construction materials. The design and construction in itself should prevent harbours of pests - deny access through doors, windows, vents, pipework, drains etc. and minimise the risk of access during business operations.

Pest Control Practices And Training

Rentokil Boecker® plans the actions needed to prevent a pest infestation, including physical, cultural and chemical methods and will provide recommendations to specify:

  • Physical controls: maintenance of buildings to prevent access
  • Cultural controls: change operating procedures to prevent infestations, specify the frequency of monitoring, responsible persons, monitoring activities, reassessment and document of activities 
  • Sanitation controls: removal of food sources such as waste, spills and inappropriately stored food; removing harbourage
  • Chemical controls: how to eliminate pests with safe and approved pesticides suitable for use around businesses storing, preparing and displaying fresh and packaged foods and where members of the public are present
  • An inspection regime to detect the presence of pests as early as possible, around and in buildings, in fittings, equipment, stored and displayed products and incoming supplies;
  • Training of personnel
  • Document the control measures specified; to be made available for a review team and auditors/ inspectors

Pest Monitoring And Maintenance

Implement the control measures that provide the most effective results and ensure safety:

  • Appoint trained personnel to be responsible for each area of the control measures. This can include the appointment of internal or external experts for monitoring pests
  • Assign adequate resources to implement the measures
  • Implement the control measures and inspection regime according to plans
  • Record actions and results in accordance with standards and legislative requirements

Response To Pest Outbreaks

In the event of a pest outbreak, clear identification of the pest is essential to determine the most appropriate control methods and preventive actions needed to avoid re-infestation. 

  • Pest species: different species of closely related pests have different behaviour and biology that will require tailored treatment for best results
  • Origin: has the pest been introduced in delivered goods or gained entry due to structural defects, poor maintenance, poor hygiene, decaying goods etc?
  • Potential damage: does it pose a food safety risk to fresh, prepared or packaged goods; can it damage equipment, fittings or building structure?
  • Potential harbourage: conduct an inspection of the building and surroundings to identify harbourage places
  • Quantity: estimating the number of pests will provide an indication not only of the extent of the problem but how long they have been established on the premises
  • Conducive conditions: pests could be present due to supplier or transport issues, or environmental conditions which encourage or trigger pest infestations

Evaluation Of The Pest Control Programme

Evaluate the effectiveness of the pest control programme, this can include:

  • Examining pest control operations
  • Reviewing operating procedures to reduce food sources, harbourage and contamination;
  • Review preventive maintenance procedures
  • Documentation of the review
  • Recommend changes and improvements to the IPM™ programme
  • Implement the recommended changes to the IPM™ programme
Risk Assessment
Tailored Solutions
Account Management

We carry out a comprehensive survey of your sites to assess existing pest, hygiene, germ control and food safety problems, future risks, health and safety hazards specific to your business environment

  • On-site pest review and consultancy
  • Professional advice and recommendations

We work with you to develop an integrated programme, bespoke to your business needs.

  • Certified service technicians will provide targeted treatments and preventative measures
  • In-depth, industry-specific legislation expertise ensures audit compliance
  • Account management tools to schedule treatments and receive instant updates

We provide a tailored review process to ensure services are efficient, effective and continually compliant

  • Single point of contact
  • Central reporting across the entire business estate
  • Comprehensive reports and recommendations to support third-party audits
  • Priority access to market-leading technologies and innovations

Corporate Social Responsibility

For us, sustainability means delivering our products and services responsibly and protecting the environment. We are committed to reducing emissions and using natural resources to develop environmentally- friendly products and processes.

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About Rentokil Boecker®

Rentokil Boecker® is part of Rentokil Initial, a global services company operating in over 80 countries with over 90 years of service, and is the largest public health company in the MENAT region.

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